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Shipping & Returns


    • Free standard delivery on all UK orders over £100 - worldwide orders over £300.
    • You will not receive free Shipping on your order if items are canceled that bring your total below £100.We reserve the right to change or discontinue £100 Free Shipping at any time.
    • Next Day Delivery is a delivery service that allows you to have goods delivered the working day after they’re collected by the courier.
    • Order before 1pm to receive your order tomorrow. Orders made after 1pm will be delivered the day after.
    • Deliveries are made Monday to Friday only. Postcode restrictions apply.
    • All items on sale are strictly non-refundable. 
    • Discount codes do not apply on items on sale.
Standard Delivery (3-5 working days) — £3.99 flat rate
Next Day Delivery (1 working day) — £7 flat rate
Europe Delivery – £15 flat rate

Once your order has left our warehouse, you will receive a confirmation email with the tracking information.

Please note that House Babylon cannot be held responsible for any third parties receiving and signing for goods at your stated address in the event of a claim for non-delivery.



We decline any responsibility in case of inappropriate use of our products. This may include abnormal wear or negligent wash.

Personalised or made-to-measure items cannot be accepted for return, unless the product is faulty.

Items on sale are final and non-refundable.

Due to hygiene reasons, we cannot accept returned duvets and pillows.